Support requests
Add machine
Remote login usernames and passwords are deliberately disabled here. They belong in the future encrypted credential vault, not in address-book rows.
DeskBridge Support access. The hosted page is a fallback; the packaged DeskBridge Support Client provides the full feature path.
DeskBridge Support Client is the operator support client. This hosted page is a degraded fallback for travel and shared computers.
Forgot your password?
Choose an authorised endpoint to start a support session.
Remote login usernames and passwords are deliberately disabled here. They belong in the future encrypted credential vault, not in address-book rows.
The password you typed was a one-time admin-issued credential. Pick a fresh one — minimum 8 characters.
Open Google Authenticator, 1Password, Microsoft Authenticator, or any TOTP-compatible app. Scan this QR — the 6-digit code from your app is what you'll enter on every future sign-in.
Pick two questions and answers only you will know. They are how you prove your identity if you ever lose your password or 2FA.
Answers are normalised (case-insensitive, whitespace-trimmed) and stored as one-way password hashes. The plain text is never kept.
Enter your email — we'll show you the two recovery questions you set when you first signed in.
Answer both. We'll email you a fresh temporary password if both answers match.